Privacy policy

FidoFusion is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information within our pet licensing and pet management services.

Personal Information We Collect

We collect information necessary to provide and improve our pet management services, which includes:

  • Contact information (name, address, phone number, email)

  • Pet information (name, breed, age, color, microchip number, vaccination history)

  • Payment information (payment method, transaction details)

  • Account login details (username, encrypted passwords)

  • Communications and support interactions

How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your pet’s licensing account

  • To provide and administer pet management services, including licensing, renewals, lost and found services, and compliance tracking

  • To facilitate customer support, answer inquiries, and address complaints

  • To process payments and handle billing

  • To improve our platform, develop new features, and enhance user experience

  • To comply with legal and regulatory obligations

How We Share Your Information

Your information may be shared as follows:

  • With municipal or governmental authorities responsible for pet licensing and compliance

  • With payment processors to facilitate transactions

  • With contracted service providers who assist us in managing and operating our services

  • If required by law or to comply with legal processes or governmental requests

  • In the event of a business transaction, such as a merger or acquisition, subject to applicable law

  • We do not sell your personal information to third parties.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know about the personal information we collect and how it is used and shared

  • The right to request deletion of your personal information, subject to certain exceptions

  • The right to opt-out of the sale of your personal information (FidoFusion does not sell personal information)

  • The right to non-discrimination for exercising your CCPA rights

  • To exercise your rights under the CCPA, please contact us using the contact information provided below.

Security of Your Information

FidoFusion implements industry-standard security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our systems regularly undergo security assessments and audits to ensure data protection.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer required, we securely destroy or anonymize it.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

  • Access and review your personal data

  • Correct inaccuracies in your data

  • Withdraw consent previously provided

  • Request deletion of your personal data

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on our website, and we recommend that you review it regularly to remain informed about our privacy practices.

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Email: sales@fidofusion.com

Phone: +18009370478